How to sync LinkedIn messages to HubSpot with LeadCRM

LeadCRM lets you choose which LinkedIn prospects to sync to HubSpot. Once you enable tracking for a contact, LeadCRM imports available historical messages and automatically syncs future messages to HubSpot by default.

You can also turn off automatic sync and manually sync remaining messages whenever you prefer.

When you open a LinkedIn profile or conversation, LeadCRM automatically checks your connected HubSpot account for a matching contact.

This helps you avoid creating duplicate HubSpot contacts.

By default, LeadCRM automatically syncs future inbound and outbound messages for every contact you enable for tracking.

You can change this behavior in LeadCRM settings.

This is the default setting.

When automatic sync is enabled, LeadCRM syncs future inbound and outbound messages automatically for every contact you have enabled for tracking. You do not need to open the conversation or click sync again.

If you do not want automated syncing, turn off automatic sync in LeadCRM settings.

When automatic sync is turned off:

This gives you full control over when messages are added to HubSpot.

You can choose which inbox LeadCRM syncs:

You can change this behavior in LeadCRM settings based on how your team works.

LeadCRM can save LinkedIn messages in HubSpot as either Notes or Activities. You can change this preference in your LeadCRM settings at any time.

Choose Activities if you want LinkedIn messages to appear in HubSpot activity reports and filters. Choose Notes if you prefer messages to be stored as readable notes on the contact timeline.

Use this option when LeadCRM shows Add as Contact. This means the LinkedIn prospect does not already exist in HubSpot.

LeadCRM will create the HubSpot contact, import the available historical messages from that LinkedIn conversation, and sync future messages according to your selected sync preference.

Use this option when LeadCRM shows Use Sync with LeadCRM. This means a matching contact already exists in HubSpot.

LeadCRM will import the available historical messages and sync future messages for that existing HubSpot contact according to your selected sync preference.

LeadCRM does not track every LinkedIn conversation by default. You decide which prospects or contacts to track.

After you enable tracking using Add as Contact or Use Sync with LeadCRM, LeadCRM will:

When messages are saved as HubSpot Activities, LeadCRM creates one activity per message.

The activity is recorded using the actual time the LinkedIn message was sent or received, converted to the HubSpot user’s timezone. This ensures LinkedIn activity appears in HubSpot reports with the correct historical timestamps.

LeadCRM also adds actionable timestamp properties, including:

You can use these properties in HubSpot reports, lists, and workflows to identify contacts who have not been followed up recently and ensure no deal falls through the cracks.

Synced messages will appear as individual LinkedIn activities on the contact timeline.

Synced LinkedIn messages will appear as notes on the contact record.

No. LeadCRM tracks only the contacts for which you enable sync.

To enable tracking, click Add as Contact for a new prospect or Use Sync with LeadCRM for an existing HubSpot contact.

When you open a LinkedIn profile or conversation, LeadCRM automatically checks your connected HubSpot account for a matching contact.

This helps you avoid creating duplicate HubSpot contacts.

By default, yes. Once you enable tracking for a contact, LeadCRM automatically syncs future inbound and outbound messages for that contact.

You can turn off automatic sync in LeadCRM settings if you prefer to sync messages manually.

LeadCRM will not sync new messages automatically. When unsynced messages are available, LeadCRM shows a yellow notification bar stating that all messages are not synced. You can click that notification to sync the remaining messages manually.

Yes. To stop automatic syncing for a contact, turn off the Automated Sync option in your LeadCRM account settings. LeadCRM will no longer sync future messages automatically.

You can still sync remaining messages manually when needed by clicking the yellow notification bar that appears when unsynced messages are available.

You can choose whether LeadCRM syncs your LinkedIn inbox only, Sales Navigator inbox only, or both.

Yes. When you enable tracking for a contact, LeadCRM imports the historical messages available in that LinkedIn conversation.

LinkedIn may not expose every older message, so historical coverage depends on what LinkedIn makes available.

Yes. You can choose whether LeadCRM saves LinkedIn messages as HubSpot Notes or Activities in your LeadCRM settings. You can change this preference whenever needed.

For Activities, LeadCRM creates one HubSpot activity per message and applies the actual LinkedIn message timestamp, converted to the HubSpot user’s timezone. This allows HubSpot reports to reflect LinkedIn activity at the time the message actually occurred.

Yes. Before syncing contacts, configure the HubSpot Contact and Company field mapping in LeadCRM settings. When you add or connect a contact, LeadCRM sends the available LinkedIn profile data to HubSpot using that saved field mapping.

Yes. Turn off Automated Sync option in your account and LeadCRM will stop syncing in future messages automatically.

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No. LeadCRM syncs LinkedIn messages to HubSpot. It does not send LinkedIn messages from HubSpot.

Learn how LeadCRM manages existing contacts and leads.

If you face any issues or have questions, please reach out to our Support Team via chat or email ([email protected]). We’re here to help you get the most out of LeadCRM.

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